Privacy Policy

1. Introduction

Fox Logistics, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our freight brokerage services. Please read this policy carefully.

2. Information We Collect

We collect information in several ways:

2.1 Personal Information

Information you voluntarily provide when you:

• Submit a freight quote request
• Contact us for shipping inquiries
• Register as a carrier partner
• Communicate with us via email or phone

This includes: name, company name, email address, phone number, business address, and shipment details.

2.2 Shipment Information

Details about freight including: origin, destination, commodity, weight, dimensions, special handling requirements, and delivery preferences.

2.3 Automatically Collected Information

When you visit our website, we may collect: IP address, browser type, device information, pages visited, and referring website.

2.4 Cookies

We use cookies and similar tracking technologies. See our Cookie Policy for details.

3. How We Use Your Information

• Service Delivery: Process quote requests, arrange shipments, coordinate carriers
• Communication: Respond to inquiries, provide shipment updates
• Business Operations: Improve services, analyze website usage
• Compliance: Meet legal and regulatory requirements

4. Who Has Access to Your Data

We do not sell, rent, or lease your personal information to third parties. Access is limited to:

• Our employees: Staff who need access to perform their duties
• Service providers: Third parties who assist in operations (hosting, form processing)
• Carriers: Transportation partners who require shipment details to complete deliveries
• Legal authorities: When required by law, regulation, or legal process

5. Third-Party Services

We use these third-party services:

• FormSubmit: Processes contact and quote request forms
• Google Maps: Displays our location on the Contact page
• Website hosting: Stores and delivers our website files

These providers have their own privacy policies governing data use.

6. Data Retention

We retain your information only as long as necessary for:

• Providing requested services
• Maintaining business records
• Legal and regulatory compliance
• Resolving disputes

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Request data portability

How to Delete Your Data

To request data deletion, contact us:

• Email: info@foxlogistics.us with subject "Data Deletion Request"
• Phone: +1 (954) 482-8321
• Mail: 425 Town Plaza Avenue, Ponte Vedra, FL 32081

We will process requests within 30 days.

8. Data Security

We implement reasonable security measures including:

• Secure HTTPS connections
• Limited employee access to personal data
• Regular security assessments
• Staff training on data protection

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

10. Contact Information